Everything you might want to know — before bringing a piece into your space.

 

About the Artwork

Are your artworks handmade?

Yes. Each piece is created by hand by our artists, layer by layer.
This means no two pieces are exactly the same — and that’s exactly what makes them special.

Will my artwork look exactly like the photos?

Because every piece is handcrafted, there may be slight variations in texture, brushwork, and detail.
We see these as part of the character of the artwork, not imperfections.

What materials do you use?

We use high-quality canvas and professional-grade paints to ensure durability, color depth, and long-term stability.

 

Is the artwork textured or flat?

Many of our pieces feature visible texture and layering.
This gives the artwork depth and a more tactile, dimensional feel in your space.

Customization

Do you offer custom artwork?

Yes. We can create custom pieces tailored to your space, size, and preferred style.

How does the custom process work?

You can share your idea, dimensions, or reference images with us.
Our team will guide you through the process and create a piece designed specifically for your space.

Can I request a specific size?

Absolutely. We offer multiple size options and can accommodate custom dimensions upon request.

Ordering & Shipping

How long does it take to receive my order?

Production typically takes 3–7 business days, followed by shipping:

• US: 5–10 business days

• International: 7–15 business days

Do you ship internationally?

Yes, we ship worldwide.

Will I receive a tracking number?

Yes. Once your order ships, you’ll receive a tracking link via email.

Returns & Support

Can I return my order?

Since each piece is made to order, we do not accept returns for change of mind.

What if my item arrives damaged?

If your artwork arrives damaged, please contact us within 48 hours with photos.
We’ll arrange a replacement or refund.

How can I contact you?

You can reach us anytime at:
📧 support@artallin.com
We typically respond within 24–48 hours.